Privacy Policy

Effective date: 25 July 2026

1. Information We Collect

Depending on the features you use and the permissions you grant, Parivvar may collect the following information.

1.1 Account and contact information

When you create or use an account, we may collect:

• Your name;
• Email address;
• Mobile phone number;
• User ID, username or account identifier;
• Organisation, role, designation or profile information;
• Login and authentication information; and
• Information you submit while using the Services.

We collect this information when you register, sign in, update your profile, complete a form, contact us or otherwise provide information through Parivvar.

1.2 Photos, camera images and documents

With your permission, Parivvar may access your device camera, photo library, media storage or file storage to allow you to:

• Take and upload photographs;
• Scan, select or upload documents;
• Attach photographs or files to forms, records and reports;
• Upload profile photographs;
• Submit supporting documents or evidence; and
• Use other photograph or document-based features offered by Parivvar.

Parivvar accesses photographs, camera images or documents only when required for a feature selected by you or when you provide permission. You may deny or withdraw camera, photograph or file permissions through your device settings. Some features may not work properly after the relevant permission is withdrawn.

1.3 Location information

With your permission, Parivvar may collect approximate or precise location information when location is required for a particular feature. Location information may be used for:

• Recording the location of an activity, service, visit or submission;
• Supporting authorised field or organisational activities;
• Displaying location-relevant information;
• Verifying the location of an authorised activity;
• Operational monitoring and reporting;
• Safety and security purposes; and
• Preventing misuse or fraudulent activity.

Location information is collected only according to the permission you provide through your device. You may disable location access at any time from your device settings. Disabling location permission may prevent location-dependent features from working.

1.4 Device and technical information

We may automatically collect limited device and technical information, including:

• Device type and device manufacturer;
• Device model;
• Operating system and operating-system version;
• Parivvar application version;
• Language and regional settings;
• IP address;
• Android ID;
• App instance ID or installation identifier;
• Other device or application identifiers;
• Push-notification token;
• Network information;
• Crash reports and diagnostic information;
• Application performance information;
• Login time and session information; and
• Security-related events.

This information may be used to operate Parivvar, maintain security, diagnose errors, prevent fraud, send notifications, understand technical performance and improve the Services.

1.5 Usage and activity information

We may collect information about how you interact with Parivvar, including:

• Features used;
• Screens viewed;
• Actions performed;
• Forms completed or submitted;
• Records created or updated;
• Documents or photographs uploaded;
• Session duration;
• Application errors; and
• Other activity necessary to provide and improve the Services.

1.6 Communications and support information

When you contact us, we may collect your name, contact details, message, attachments and other information necessary to respond to your request, resolve a problem or provide support.

2. How We Use Your Information

Parivaar Education Society may use information collected through Parivvar to:

• Create, authenticate and manage user accounts;
• Verify your email address or mobile phone number;
• Provide Parivvar’s business, productivity and organisational features;
• Process forms, records, reports, documents and user requests;
• Store and display information submitted through the Services;
• Enable camera, photograph, document-upload and location-based functions;
• Provide relevant information to authorised users and administrators;
• Send service messages, verification messages, alerts and reminders;
• Send push notifications relating to your account or activities;
• Provide customer and technical support;
• Maintain the security and integrity of the Services;
• Detect, investigate and prevent fraud, misuse and unauthorised activity;
• Monitor performance and diagnose technical problems;
• Fix errors and improve application reliability;
• Improve existing features and develop new features;
• Maintain organisational records and reports;
• Comply with legal, regulatory and contractual obligations; and
• Protect and enforce our rights, policies and agreements.

3. Device Permissions Used by Parivvar

Depending on the features available in your version of Parivvar, the application may request the following device permissions:

Parivvar requests permissions only when they are required for a particular feature. You may review, deny or withdraw permissions through your device settings.

4. How We Share Information

Parivaar Education Society does not sell or rent your personal information.

We may share or make information available only in the circumstances described below.

4.1 Authorised organisational users

If your Parivvar account is associated with Parivaar Education Society, another authorised organisation, programme, institution, project or team, information you submit may be accessible to authorised:

• Administrators;
• Managers;
• Supervisors;
• Team members;
• Programme staff; or
• Other authorised users.

Access is provided according to assigned roles, permissions and legitimate organisational requirements.

4.2 Service providers

We may use trusted third-party service providers to support functions such as:

• Cloud hosting and database storage;
• File and document storage;
• User authentication and account verification;
• Email, SMS and push notifications;
• Application analytics;
• Crash reporting and technical diagnostics;
• Application performance monitoring;
• Customer support;
• Location and mapping services; and
• Security and fraud prevention.

These providers may process information only as necessary to provide their services to us and subject to applicable contractual, security and legal obligations.

4.3 Legal and safety requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable laws or regulations;
• Respond to lawful legal processes or government requests;
• Investigate suspected fraud, misuse or security incidents;
• Protect users, the public or Parivaar Education Society;
• Protect another person’s rights, safety or property; or
• Establish, exercise or defend legal claims.

4.4 Organisational restructuring

If the application or related operations are reorganised, transferred, merged or assigned to another authorised entity, relevant information may be transferred as part of that process, subject to applicable law and continued privacy protection.

5. Data Storage and Processing

Information may be processed and stored on servers operated by Parivaar Education Society or by our trusted service providers. These servers may be located in India or in another country where our service providers operate.

Where information is transferred across jurisdictions, we take reasonable steps to ensure that the information receives appropriate protection in accordance with applicable law.

6. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Our safeguards may include:

• Encryption of information during transmission using HTTPS/TLS;
• Account authentication controls;
• Role-based access permissions;
• Restricted administrative access;
• Server, database and application security measures;
• Logging and security monitoring;
• Secure backups where applicable;
• Software maintenance and security updates; and
• Internal procedures for handling personal information.

No internet transmission, mobile application or storage system is completely secure. Therefore, we cannot guarantee absolute security of information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide and maintain Parivvar;
• Keep your account active;
• Fulfil the purpose for which information was collected;
• Maintain legitimate organisational records;
• Meet contractual, accounting, audit or reporting requirements;
• Resolve disputes;
• Prevent fraud or misuse;
• Enforce our agreements and policies; and
• Comply with legal obligations.

Retention periods may vary according to the type of information, the purpose for which it is used and applicable legal or organisational requirements.

When information is no longer required, we will delete, anonymise or securely isolate it, subject to backup cycles, technical limitations and legal retention obligations.

8. Your Choices and Rights

Subject to applicable law and legitimate legal or organisational requirements, you may request to:

• Access personal information held about you;
• Correct inaccurate or incomplete personal information;
• Update your account information;
• Withdraw optional device permissions;
• Withdraw consent where processing is based on consent;
• Object to or restrict certain processing;
• Request deletion of your account and associated personal information; or
• Raise a privacy-related question or complaint.

You may manage camera, photographs, files, location and notification permissions through your device settings.

To exercise a privacy right, contact us at: tech@parivaar.org.

Please include:

• Your registered name;
• Your registered email address or mobile number;
• A clear description of your request; and
• Any information that may help us identify your account.

We may need to verify your identity before processing your request. Certain records may be retained where required by law or where necessary for security, fraud prevention, audit, accounting, dispute resolution or legal claims.

9. Account and Data Deletion

Users who have created an account may request deletion of their Parivvar account and associated personal information.

Where an account-deletion option is available inside Parivvar, you may submit your request through the application’s account or settings section.

You may also request account and data deletion by emailing: tech@parivaar.org .

Please use the subject line: Parivvar Account Deletion Request.

Your request should include your registered name, email address or mobile number so that we can identify and verify your account.

After receiving and verifying your request, we will delete or anonymise your account and associated personal information, except where retention is necessary for:

• Compliance with applicable laws;
• Security and fraud prevention;
• Accounting, audit or reporting requirements;
• Dispute resolution;
• Protection of legal rights; or
• Other legitimate purposes permitted by law.

Information retained for these limited purposes will not be used for unrelated purposes.

10. Children’s Privacy

Parivvar is primarily intended for authorised organisational, operational, educational, business and productivity-related use.

Some Parivaar Education Society programmes may involve children, students or beneficiaries. Where information relating to a child is collected, it should be provided or authorised by a parent, legal guardian, school, institution, organisation or another person legally permitted to provide such information.

We do not knowingly collect personal information directly from children without appropriate consent or authorisation where such consent or authorisation is required.

If you believe that information relating to a child has been submitted without appropriate consent or authorisation, contact us at tech@parivaar.org. We will review the matter and take appropriate action.

11. Third-Party Links and Services

Parivvar may contain links to or integrations with third-party websites, platforms or services.

The privacy practices of independent third parties are governed by their respective privacy policies. Parivaar Education Society is not responsible for the content, security or privacy practices of independent third-party services.

We encourage you to review the privacy policy of any third-party service before providing personal information to it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to Parivvar’s features;
• Changes to our data practices;
• Changes to third-party services;
• Legal or regulatory requirements; or
• Operational or security requirements.

The revised Privacy Policy will be published on this page with an updated effective date.

Where required, we may also provide an in-app notification or request renewed consent.

13. Contact Us

For privacy enquiries, account-deletion requests, complaints or questions about this Privacy Policy, contact: